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Your satisfaction is our biggest concern. 
If you are not satisfied with your purchase please contact the sales office on (+44)  1482  634694 within 7 days of purchase  if your product if faulty  either a replacement item will be sent or a full refund will be given*.
Unfortunately postage for returned items will not be included in the refund.
For Wallpaper & Fabric orders due to mixed batch numbers we can only accept returns of 5+ rolls or 5+ m's. If you require any assistance in calculating the quantity of fabric or wallpaper that you require please email us on sales@4-id-shop.co.uk
  Note: If your purchase is faulty a full refund or replacement will be provided. For Wallpaper if your item is no longer required a restocking fee of  £25 will be deducted from the refund and returns will be at buyers cost. Products will have to be returned in full packaging and in perfect condition. Refunds will be sent by the same method as the original payment method. For Fabrics a restocking fee of 20% will be deducted from 5+ m. For all other products a restocking fee of 10% will be required. We can only accept returns on faulty wall art products, we cannot accept returns if you change your mind as these products are all made to order. These products are made to order and therefore no returns can be accepted.
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